Winning Communication Skills for Telephone, Conference Calls
About Course
Communication Skills – Telephone skills in the workplace are essential for business success. Conference calls, client updates, Skype/Zoom video meetings, and even job interviews are all conducted through the help of telephones and smartphones. In a digital era filled with endless emails and social media posts, the live human voice remains a singular power.
Are you and members of your team using the telephone for maximum business success?
Do you have Baby Boomers in your organization who are afraid of Skype video and Apple FaceTime and are slow to text clients and customers who may be Millennials?
Do you have Millennials on your team who don’t realize that Baby Boomers expect their calls answered and their voicemails returned?
This course is for anyone on your team who uses a telephone and for everyone who wants to increase their communications and business successes with customers, clients, prospects, colleagues, investors, and bosses.
What will students achieve or be able to do after taking this course?
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Communicate effectively using the phone with clients, customers, colleagues and bosses
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Avoid telephone blunders that strike others as rude and unprofessional
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Speak effectively on business conference calls
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Present confidently on Skype and FaceTime calls
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Use the telephone effectively in all aspects of business life
Here is what Udemy students say about this course:
“The course is helpful as it addresses intricate details of using the phone in a formal environment, which I was not paying too much attention to before.” Princess Sello
“Nice course and advices keep going TJ ur amazing” Oussama Khaldi
Please note: this is a telephone communications skills course conducted by a real person who is speaking and demonstrating communication skills. If you are looking for a course with lots of animation, slides, special effects, slick edits, and robotic voices, this course is not for you.
Enroll today to learn Winning Communication Skills for Telephone, Conference Calls!
Who this course is for:
- Workers looking to build their soft skills
- Younger executives who want to communicate with everyone in their business life, including older colleagues
- Older executives who want to communicate with everyone in business, including young people
- Sales management
- Trainers
- Sales trainers
- CEOs
- C-level executives
Course Content
Winning Communication Skills for Telephone, Conference Calls
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0 Promo Winning Communication Skills for Telephone, Conference Calls.
01:17 -
1 Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls
01:44 -
2 Never Confuse Personal Phone Use with Business Telephone Use Again
02:19 -
3 Why Your Phone is the Best Secret Business App Ever
02:22 -
4 Planning Your Successful Phone Environment
07:52 -
5 Final Preparation for Your Successful Phone Meetings
01:59 -
6 Making Sure Your Phone Passes Your Friend Test
03:18 -
7 Planning for Winning Conference Calls
03:59 -
8 Look Prime Time Ready for Your Video Calls
07:24 -
9 Placing Phone Calls Like the Consummate Professional
02:34 -
10 Always Knowing the Best Time to Call Clients and Prospects
00:32 -
11 Now You will Never Wake Up a Client in the Middle of the Night
02:33 -
12 Answering the Phone so Everybody Knows You are Ready for Business
02:02 -
13 No Such Thing As Answering The Phone Too Quickly These Days
01:01 -
14 Your Clients Will Never Think You are Screaming At Them Again
02:24 -
15 Knowing How to Sound Your Very Best – Every Time
05:27 -
16 The Right Way to Put Someone On Hold
00:51 -
17 Making Sure They Only Hear the Magic of Your Voice
01:45 -
18 Being a Professional to Every Generat … , Regardless of Your Own Preferences
05:59 -
19 Voicemail That Soothes, Not Angers
10:06 -
20 Best Voicemail Messages for Success
03:40 -
21 Take 1, Take 2, Take 3 Until You Get It Right
02:04 -
22 Never Be Busy for Clients and Bosses Again
01:01 -
23 Making Your Phone Disappear At the Perfect Moments
05:08 -
24 Tit for Tat and Text for Text
01:12 -
25 Better Than the Best Hollywood Goodbyes
00:54 -
26 Conclusion – You Are Now a Master of … lephone for Every Business Situation
00:59
